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Panda Express - Security camera footage
Panda Express - Security camera footage
Panda Express - Security camera footage
October 30, 2018 about 1pm CST on west side roughly 50 yards from camera that is above the back door. I'd like a copy of the footage covering the time frame that the incident took place. There's a 4-door white Ford leaving the parking lot that collided with the...
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Customer made 1 call to the company using contacts on our site.
Company wrote 0 private or public responses to the review from Nov 14.
5.0
#1400415
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Panda Express - Complaint about customer service

Panda Express - Complaint about customer service
Panda Express - Complaint about customer service
Panda Express - Complaint about customer service
Panda Express - Complaint about customer service
Panda Express - Complaint about customer service
I ordered my food online. Went to pick it up and it wasn't ready. They also had a wait 20 min for an order that was supposed to be ready. When we got our meals and went home to eat, the food was burnt, dry and had a weird awful taste. The customer service was awful and we were hung up on. I want a refund
Customer made 1 call to the company using contacts on our site.
Company wrote 0 private or public responses to the review from Oct 17.
1.0
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Website
#1384068
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Panda Express - Raw shrimp
Panda Express - Raw shrimp
I purchased honey walnut shrimp when I got to work and started eating I noticed the consistency was wrong when I looked at it the shrimp were literally raw and undercooked dough around it. But get this when I call the manager she told me that the shirt were frozen they...
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Company wrote 0 private or public responses to the review from Oct 25.
2.3
#1388900
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Panda Express - Bone in food

Panda Express - Bone in food
Panda Express - Bone in food
Panda Express - Bone in food
Panda Express - Bone in food
7 pm store #1670, I had burnt orange chicken in a ball, as well as biting into food with a rib bone in it hurting my tooth. I asked for a refund but was refused. I took pictures of all and contemplate filing a law suit against your corperation.
Customer made 1 call to the company using contacts on our site.
Company wrote 0 private or public responses to the review from Oct 05.
1.0
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Website
#1374484
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this is the fifth time this story gets my order wrong I've been on the phone for the last 40 minutes trying to get a hold of somebody I had the managers number from next door Anna her number 602-319-1520 the phone rings at that franchise about 10 times they pick it up...
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Customer made 2 calls to the company using contacts on our site.
Company wrote 0 private or public responses to the review from Nov 28.
Anonymous
Anonymous

You should go back and see if it happens on your sixth order. Actually why not go back everyday and order the same thing. Do this until they get it right. And shoot a video ea...

1.0
#1410141
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Panda Express - Terrible food and customer service
Panda Express - Terrible food and customer service
To start with I went through the drive thru and waited 10 minutes before someone said anything at the speaker. I ordered teriyaki grilled chicken....I never got any teriyaki sause. I started eating and found a long black strand of hair in my rice. I was disgusted. I...
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Customer made 3 calls to the company using contacts on our site.
Company wrote 0 private or public responses to the review from Oct 25.
FragrantNumbat
FragrantNumbat

I would think that someone who is old enough to drive would know the difference between told something they do not want to hear and rude. Just because you were told the sauce ...

1.7
#1388898
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We arrived at store around 8:30. Cars for drive thru were wrapped around building and we ( me, husband, and two children) parked and went in so we could have the kids look at the menu without being rushed. We are on a trip to Orlando and this was supposed to be our...
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Customer made 1 call to the company using contacts on our site.
Company wrote 0 private or public responses to the review from Nov 18.
1.0
#1403287
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Panda Express - Need to Make a complaint
Panda Express - Need to Make a complaint
Panda Express - Need to Make a complaint
I went order several meals of Orange chicken I was told at 8:45 that because you closed at 9 that they were no longer allowed by the regional manager to cook more food. I went to the drive thru where the close time is 930 and when I question the staff he said the...
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Customer made 1 call to the company using contacts on our site.
Company wrote 0 private or public responses to the review from Sep 19.
Anonymous
Anonymous

Get over it. Restaurants hate people who show up 15 minutes before closing and demand full service. They'll be glad to get rid of you. Right or wrong, that's how it works most...

1.4
#1360509
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Panda Express - Food complaint I found a roach in my food

Panda Express - Food complaint I found a roach in my food
Panda Express - Food complaint I found a roach in my food
I order a meal at Panda Express #1295 Washington DC and I found a roach in my meal
Customer made 1 call to the company using contacts on our site.
Company wrote 0 private or public responses to the review from Nov 24.
1.0
Details
Cleanliness
#1406970
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Panda Express - Team member

I’m a new team member , and we were on break me and 2 other team members were joking around no costumers were in the building we were closing . And we were on camera it wasn’t really nothing serious and we both apologized for what we did but I’m the one who got fired I don’t think it’s fair and so didn’t the other team members i really need the job ..
Customer made 2 calls to the company using contacts on our site.
Company wrote 0 private or public responses to the review from Nov 16.
4.8
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Website
#1401980
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