filters
state:
Show
city:
Show
product:
Show
The dasher was really late with our food, so we called to find out where he was. He was rude and kept hanging up on us. finally, he got to our house, but there were items missing. he shoved the food and receipt at us before we even had a chance to look at anything. the...
Read more
Anonymous
Anonymous

Where did this happen? What city?

Anonymous
Anonymous

If you used Door Dash, why is your complaint against Panda Express?

#1172818
Reply to reviews
In the middle of me ordering my food the health inspector approach the counter the lady that was helping me passed me off to another worker who was already helping a customer. I looked through the window to see where she went. Her and the cook are in the back trying to...
Read more
1.4
#1171211
Reply to reviews
Even the phone call did not record a message. You have the poorest customer serivce and complaint process I have ever had the misfortune to utilize. I will never patronize a Panda Express after the experience at Store # 2105 in Weatherford, TX today. Michelle R is the...
Read more
Anonymous
Anonymous

If Michelle was working drive-thru, that means she wasn't cooking or packing orders. Yet you are blaming her.

1.0
I didn't like
  • Customer serive and attitude
#1171056
Reply to reviews

Panda Express - Terrible 8 Treasure Chicken has Pork

Panda Express
#1170248
I’ve been eating 8 Treasure Chicken not realizing that Piek is in it. No where in the display does it say Pork and I am Muslim and allergic to Pork. I am contacting my lawyer. Consimers should be made aware of this before
Comment
Show

Panda Express - Job application question

Panda Express
#1170118
I have called twice and been hung up on twice . I need a HR rep to call me back asap at 4068687075. I am inquiring about a restaurant manger position in Helena MT.
Comment
Show

Panda Express - Rude server

Panda Express
#1166633
1.0
Details
They need customer service training especially that rude employee by the name JOEL N ( Newport Mall ). Horrible employee deserves to get fired.
Comment
Show
Staff

Panda Express - Worst customer service

Panda Express
#1163924
1.0
Details
Food was nasty i had asked for something else because the rice was not fresh and they would not give me nothing is but some more rice or chow mein they were very rude
Comment
Show
Allergens Information
Cleanliness
Customer service
Discounts and Special Offers
Diversity of Products or Services
Location
Price Affordability
Product or Service Quality
Quality of Food
Staff
Value for money
Website
I have been here 4 times and each time they have shorted my order and I have to driver all the way back up there for them to correct it. ***!!!!!!!!!!!!!!! IDIOTS, ***, IDIOTS, ***, IDIOTS, ***, IDIOTS, ***, IDIOTS, ***, IDIOTS, ***, IDIOTS, RETARDS, IDIOTS, ***,...
Read more
Anonymous
Anonymous

What a well thought out complaint. I'm sure you'll get a swift reply.

1.0
#1171014
Reply to reviews
Nathan wanted a receipt amount of what was paid for my meal last night which was a teriyaki chicken bowl with white rice nothing else he could not refund my money back to my debit card without having the exact amount that was paid for the bowl he stated you have the...
Read more
#1167688
Reply to reviews
Panda Express is usually very good apparently not this time it makes the food together the old with the new the rice had been sitting out it looks like for quite some time and everybody knows that's the worst thing that you can get food poisoning from so they mix the...
Read more
2.1
#1166808
Reply to reviews
So I applied submitted my resume band called. That was on Monday and told the manager would call me back. No call so I called today, manager by the name of Alberto tells me to come in tonight at 930 and bring in my resume even though I submitted it online when I...
Read more
#1166645
Reply to reviews
I went through the Drive Thru during my lunch at the Panda Express in Pflugerville, Texas and the employee working the window seemed pissed off and as if I was bothering him. Pitched my bag with my lunch to me and when I tried to communicate with him he slammed the...
Read more
Anonymous
Anonymous

Why did you keep calling, when you had been told there was no manager on duty?

#1164796
Reply to reviews
Today I visited the panda express on berry street in fort worth texas after going last night and enjoying the food. Today i went and ordered tge bigger plate however my 3rd side was significantly smaller and came in a box filled with onions or something when i called...
Read more
2.6
#1155064
Reply to reviews

Contact Panda Express

Mailing Address:
Panda Express
Guest Relations P.O. Box 1159
Rosemead, California 91770
United States
Phone:
(800) 877-8988
More
For years, I’ve been told that Panda Express has great tasting food. I was always skeptical thus having never been. But I decided to go yesterday to try it... it most certainly did not live up to the expectations I had. The food was very plain and lacked flavor. The...
Read more
Anonymous
Anonymous

Panda Express is a hit or miss.. depends on location and who's cooking.

2.1
#1152887
Reply to reviews