Product: Panda Express Drive-through Clear all filters (25 of 25 reviews match)
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Panda Express - Pissed off customer

Some way or another Every time i go through the Drive Thru i always end up with the wrong food! this has happened 3 times already in the past 4 months when u get some food u don't like that can *** a customer off especially when u trying to take food home to the family for Dinner Thanks pissed off customer 5/15/2018
2.7
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Panda Express Drive-through
#1257093
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Hello, My name is Juanita Mackey and I am a resident of Colorado Springs in which one of your store locations serves #2146. At approximately 12:20 pm on 4/7/2018 my husband and I used your drive thru to get a meal for our son. One person drove ahead of us and made...
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Anonymous
Monique

That's what a microwave is for.

1.0
Product
Panda Express Drive-through
I didn't like
  • Cold food
  • Poor customer service
  • Slow service
#1228799
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Panda Express - Extremely long wait

I waited 20 minutes for Shanghai steak and ended up requesting a refund because order was taking so long. I was the only drive thru customer and when I went inside there was only one customer inside.
3.8
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Discounts and Special Offers
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Panda Express Drive-through
#1224089
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After a few minutes pass another female gets on, i ask if they are the manager, she rudely replies and i go ahead and explain to her how this is ridiculous, i love panda express but the wait was way to long, people go to a drive thru for quick good customer service,...
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Anonymous
Emily

Just because you have kids doesn't mean you get to wait less time than other customers. If the food was already prepared & sitting there for a while, you would've complained t...

1.0
Product
Panda Express Drive-through
I didn't like
  • People skills
  • Managers finding employee mistakes
  • Manager cherry
#1221451
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I pulled up at 9 any shows at drive-thru still open till 9:30 when I pulled up to the drive-thru to order my food they told me they only had certain foods and I asked if they can cook some more food they said no I pulled up to the drive-thru window and ask to speak to...
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Anonymous
Anonymous

All Panda Express locations are like that, i.e. they stop cooking new trays of food 30-45 minutes before close.

5.0
Product
Panda Express Drive-through
#1219852
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Panda Express - Bad service bad food

Waited a long time for my food 20 min and when I got home food was nasty did not eat food no time to go all The way back very unsatisfactory when I paid almost 20 for my meal
1.0
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Allergens Information
Cleanliness
Customer service
Delivery Service
Discounts and Special Offers
Diversity of Products or Services
Location
Price Affordability
Product or Service Quality
Quality of Food
Staff
Value for money
Website
Product
Panda Express Drive-through
#1202824
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Charged for white rice and I never received it (drive thru).Called about the order asking for refund of the rice she said she could not do it, when I said "if I call corporate can" thats when i was hung up on. Called corporate they said if I send them a pic of receipt...
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3.1
Product
Panda Express Drive-through
#1199072
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I waited 1 hour in the drive through.They forgot one of my entrees the bag, I went inside to let them know.They never apologized or tried to make it right. They simply said we ran out of Treasure Chicken. Then waited 15 mins inside meanwhile my other food I received...
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1.5
Product
Panda Express Drive-through
I didn't like
  • Poor quality of service
#1193416
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I will never patronize a Panda Express after the experience at Store # 2105 in Weatherford, TX today. Michelle R is the rudest employee I have encountered at a Panda Express or for that matter in fast food establishment. 3 Cars ahead of me in line. I pull up to order...
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Anonymous
Anonymous

If Michelle was working drive-thru, that means she wasn't cooking or packing orders. Yet you are blaming her.

1.0
Product
Panda Express Drive-through
I didn't like
  • Customer serive and attitude
#1171056
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I went through the Drive Thru during my lunch at the Panda Express in Pflugerville, Texas and the employee working the window seemed pissed off and as if I was bothering him. Pitched my bag with my lunch to me and when I tried to communicate with him he slammed the...
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Anonymous
Anonymous

Why did you keep calling, when you had been told there was no manager on duty?

Product
Panda Express Drive-through
#1164796
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