Product: Panda Express Customer Care Clear all filters (104 of 104 reviews match)
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Panda Express - Food poisoning

Offer a refund. I declined. They can’t really do anything
3.7
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Customer service
Discounts and Special Offers
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Panda Express Customer Care
#1235240
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Panda Express - Closing before advertised time

The server makes you wait at the window for 10 minutes then says there no more food
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Panda Express Customer Care
#1234255
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Panda Express - Poor customer service

Told when had to get our food to when we came in 30 before clothes but then served the people that came after didn't not make them get there food to Go. This was my frist there I went because my friends were praise now I will never go back . This occurred at store # 2423 Richmond, Virginia on staples mill round I never rest at panda Express again
2.0
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Allergens Information
Cleanliness
Customer service
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Quality of Food
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Panda Express Customer Care
#1230640
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I think that I will NEVER go to this location again I have tired several times to let them get things correct with food being cold & correct and try to call store no one EVER answers and I will be sure to let other people know how poor this store is ran also called and...
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Anonymous
Bruce

It's not just that store brother, it's all of them. I've been to several, and they all seem to be the same, anAmericanized version Chinese food,over cooked and over priced.

1.9
Product
Panda Express Customer Care
#1225736
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I pulled up at 9pm and they said they were close so went to drive thru and try to place my order and they told me that they only had a little bit of food and i ask if they make some more and they said No...So i pulled up to drive thru window and ask to speak to a...
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Anonymous
Adam

Stop your whining! Every restaurant has a certain time the kitchen closes. Next time don't go so close to closing time. Be considerate.

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Panda Express Customer Care
#1220290
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I have been eating at panda for yrs at plumb st reno nv the best ever. My first time at panda in sparks nv Rigth in sparks blvd . Servers lie way to much and start pointing fingers at each other , even supervisor or manager start being very loud in front of customers i...
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Anonymous
Travis

Oh wow. You're a VP and this is how you write??? Ever heard of proof-reading?? Wow, just wow. Yikes!

Anonymous
Smitty

OK, {{Redacted}}, now you've published your personal info on an open internet site ; bad idea. Also a bad idea is condemning an entire corporation for a single misstep ; I don...

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Panda Express Customer Care
#1218965
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Panda Express - Treated improperly. Bad service

How is there not an acting manager on duty to fix a restyrat issue with late food wrong items and bad attitude .. Given the wrong number to contact corperate and again no manager to speak to in corp or the resturante
Product
Panda Express Customer Care
#1215971
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Store was not open at the website time store website says 10:30 10:30 exactly I was there there was no food showed the lady that website snotted Leaf said we don't open until 11 I came back 11 there was still no food to be served I had to order two things I didn't want...
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Panda Express Customer Care
#1204890
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Went to Panda #0689 tonight at 7:46 pm order#127059.Had the worst humiliating experience ever in front of my three children. I placed my order and I told the cashier that I had called two previous times for two supérate visits (#1 visit they forgot to add the teriyaki...
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Anonymous
Anonymous

So the replacement would be an extra sauce and not two sides and egg rolls. With three kids we all understand saving a few bucks. YOU escalated the situation because YOU expec...

2.5
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Panda Express Customer Care
#1204584
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Panda Express - Poor Service

The Employer Tasha Is Ver Rude, Disrespectful And Lazy, Ive Complained About Her More Than Once And Nothing Has Been Done About Her Service And Im Sick And Tired Of It.....! U Guys Need To Do Something Fast
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Panda Express Customer Care
#1198145
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