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4.3

I visited the 1849 Store (Panda Express) on yesterday,Tuesday 2/23/16). The GM was out, but the "Arrogant" Latino Supervisor,Nohemi, was in.

1) Nohemi looked at me with suspicious stares & listened to my reason I was RETURNING A BOWL OF RICE & VERY FEW 3-4 PIESCES OF CHICKEN! She then started fixing me another Bowl-$5.90 as she talked & SPIT flying from her Mouth; 2) I changed order to a $6.90 Plater with 2 Entrees; Ms. Nohemi decided to Up Charge me $3.90 for the additional Entree, which Normally comes on a Plater at $6.90, confirmed by telephone call to GM-Scarlet Flores.

3) I told Nohemi that was outrageous!! I ask for a REDUND of $5.90/plus tax.

As I refused to pay $6.90 plus $3.90 =$10.80 plus Tax for a $6.90 Plater plus Tax!!!! Therefore, I paid CASH for $ 6.90 Plater; Took my old returned food Bowl & Ate in Panda lobby.

I called Corporate Customer Service & received a Free Entree card. Better training needed on Customer Service for Nohemi & GM; 39718 LBJ Fwy;

Dallas, TX (I-20@***d PX).

Reason of review: Pricing issue.

Location: Hollywood Park, Texas

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Guest

It is good to know that Panda Express corporate listens and makes an effort to resolves issues.

Guest

Resolved. vh

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