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Purchased food sat in drive for over 20 minutes. Was offered 3 Entrée coupons for the delay when I get home I was missing sauces I had paid for and the food was cold and dry I called and was told they would replace my whole complete order and apologized I went into night to get my order replaced. Was told only one dinner could be replaced that they would not replace the other 3 meals and they called me a liar that they checked the cameras and I got my sauces.

Product or Service Mentioned: Panda Express Drive-through.

Reason of review: Poor customer service.

Customer made 1 call to the company using contacts on our site.
Company wrote 0 private or public responses to the review from Nov 13.
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