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2.2 Based on 259 reviews
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  • Customers like
    • Food 4
    • Epitome of good customer service 2
    • Food when they get the order right 2
  • Customers don't like
    • Poor quality of service 5
    • Poor customer service 3
    • Poor food quality 3
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I love panda express but this time the service was really bad i saw chow man over full speiling all over the tabel i saw employes texting on the phone sims like they don't care about the peolpe who pay and have to wait to long for there food they need focus more in customer service

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I placed an online order and scheduled it to be ready at 4:45 P.M. when I arrived I had to wait for about 6 customers that were in line at the walk in entrance and when I got to the counter they had to go and check the computer and then made my meal........................................I placed an online order and scheduled it to be ready at 4:45 P.M. when I arrived I had to wait for about 6 customers that were in line at the walk in entrance... Read more

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Avenue b got order wrong two times and still ended up bot what i wanted

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No anticipation of the need for food. Lunch time? No anticipation. Dinner time, same thing. I'm specifically referring to store 1488. Stop being ghetto, and cook PLENTY of teriyaki chicken. You guys are always out, adding at least 20 minutes, because the employees (and owner) are lazy. Worst Panda Express ever.

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I tried to do the survey and while I was typing it must have timed out because I received a timeout error, please restart the survey. I did so and the survey would not let me comment, guess they are getting tired of feedback? The portion size seemed larger and the price was less as I remember. The Panda Express I used to go to for lunch is now too far from my work. The one I went to last week was near my house. I used to pay about $6 for what... Read more

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Approximately a week ago I visited the Panda Express in lady lake, fl as I most often do. I ordered double order of orange chicken and fried rice. I received my drive thru order in a timely manner, but once I arrived home and ate a spoonful of the rice I immediately spit it out. It was clearly burnt. I called the store manager and advised her of the situation, she stated," she would pull the rice and took my name to get a complimentary rice on... Read more

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Terrible! This location doesn't close till 10, but they were shutting down at 8. When I pulled up to the drive through, they said only 4 menu choices were Available, TWO hours before closing. Ridiculous!!! You need to discipline these idiotic and lazy employees. And when I visited this location 1 month ago i was there 1 hour before closing and ordered the family feast. The kid who took my order said "ma'am, we don't have nearly enough food to... Read more

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Asked for cup of water with food . Server was rude and said I had to buy. They don't give water cups.

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Had really bad service in store 1253 all food was cold not up to temps and thay were busy so should have fresh food when i asked for it fresh after words i was left waiting in lobby 15 minutes tell i saw it was up and had to ask for it agin as a general manager of a restaurant my self saw many food critical as well as poor customer service

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My name is aretha robinson and i went to the one on wedover ave in Greensboro nc i come to this place at least twice a month amd this time i went in with my kids and myself and them order the orange chkcken that was not cooked all the way and we asked for a refund and all i got was a parcel refund after spending over $38.00 then i was told that all the chicken is cooked like that now i work im a manager at a resturant and i know chicken should... Read more

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