Panda Express - BONE FOUND, FIANCE THREATENED, SCRAPS SERVED, MANAGER SUCKS
My fiance and I went to panda around 9pm in kingman, AZ. We didn't have much money,but decided to splerge.
I got teriyaki chicken and rice, and he got beef and broccoli, and orange chicken. The teriyaki chicken had black pan scraps in it and old chicken. (It was the bottom of the pan and it shouldn't have been served. I also noticed that people who came in after us got fresh food.
We didn't. ) What was worse is that I chipped a tooth on a chicken bone that was at least two inches long. My fiance checked it too, and saw it was definitely a bone. He brought it to the manager just to be more informative than anything.
Not two minutes later, the manager returned with a piece of chicken, NOT the bone, and said after thorough examination, it was a piece of chicken, not a bone. I told her we know what it was, and she insisted. She walked away and the younger chef came out in a threatening manner to hear what we were saying. The employees and manager hid and gossiped.
I called the hotline and was told Brenda Martinez, the Area Manager, would be calling. I'm still waiting. I'm a manager myself and found the food, service, chefs, and behavior to be abhorrent. DO NOT GO HERE.
I'm sickened by *** like this. I won't go away or be quiet until I'm heard.
Location: Prescott Valley, Arizona
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Since when does Panda Express employ chefs?
Did u ever get compensated ?
I also had a bone in my teriyaki chicken. They shrugged me off until I asked to speak to a manager.
They offered my money back.
As I was waiting at the register, the lady (who hardly spoke any English) kept saying "It's real chicken, it's real chicken." I said, "Well, shouldn't you have a sign or something, stating that there are bones?" She replied, "No, not really." Very aggravating! I will never eat at that Panda again!
So, you ate chicken and found a bone? Shocker! The next time you decide to "splerge", why don't you splurge and get a dictionary.
Just happened to me found a massive bone, have video evidence and they are mugging me off the same. If you want to contact my email is westincvallentine@***.com